ReplyRep vs Spur
Spur is an AI support and sales inbox for WhatsApp, Instagram, Facebook and live chat, priced by AI credits, flows and seats. ReplyRep is an Instagram DM tool priced by DMs.
The short version
Which one is for you
Pick Spur if
you run a Shopify or D2C brand and want WhatsApp, Instagram and live chat support with AI agents in one inbox, with no contact limit. It can also route Instagram comments into WhatsApp.
Pick ReplyRep if
Instagram is the job and you want to start free, then pay $10 a month for 10,000 DMs with follow-gated DMs and email capture. Branding comes off on Boost at $25, with no add-on to buy.
Side by side
ReplyRep and Spur, on the facts
- What you are billed for
ReplyRep
DMs sent, at a flat monthly price
Spur
A flat plan price. Limits are AI credits, flows, seats and channels; no contact limit
- Free plan
ReplyRep
2,000 DMs a month, 1 Instagram account
Spur
No free plan. A 7-day full-access trial
- Cheapest paid plan
ReplyRep
Lite, $10 a month: 10,000 DMs, 1 Instagram account
Spur
AI Acquire, $12 a month or $144 a year: 100 AI credits, 1 user, 3 flows
- Next plan up
ReplyRep
Boost, $25 a month: 40,000 DMs, 3 Instagram accounts
Spur
AI Start, $31 a month or $374 a year: 2,000 AI credits, 2 users, 25 flows
- Higher plans
ReplyRep
MAX, $100 a month: 400,000 DMs, 5 Instagram accounts
Spur
AI Accelerate, $127 a month. AI Max, $399 a month. Custom plans on request
- Removing branding
ReplyRep
Included, Boost and up
Spur
An add-on at $39 a month
- Instagram triggers
ReplyRep
Post, reel and ad comments, story replies and story mentions
Spur
Post, reel, story and ad comments, story reactions and story mentions
- Channels
ReplyRep
Instagram
Spur
Instagram, WhatsApp, Facebook and live chat. Email as a $29 a month add-on
Spur figures from spurnow.com/pricing, checked 19 October 2026. Monthly prices in US dollars, before tax. ReplyRep figures from our pricing page.
Switching
Moving one post over takes about four minutes
Run ReplyRep on one post while everything else stays where it is. Move the rest when you are happy.
- 1
Connect Instagram
Log in through Meta. No password is shared with us, and nothing is sent until you switch an automation on.
- 2
Recreate your busiest automation
Pick the post, set the keyword, write the DM. Start with the post that gets the most comments.
- 3
Switch the old one off, then test
Turn the automation off in the old tool for that post, so nobody gets two DMs. Comment on your own post and watch it land.
Questions
ReplyRep vs Spur: questions
For Instagram comment-to-DM with follow-gated DMs and email capture, yes, and it starts free. If you run customer support across WhatsApp, Instagram and live chat from one AI inbox, Spur is built for that and ReplyRep is not.
Spur starts at $12 a month for 100 AI credits and 3 flows, with 20% off yearly. ReplyRep starts free with 2,000 DMs a month, then $10 a month for 10,000 DMs, and keywords on a single post are unlimited on every plan.
Not as of October 2026. Spur offers a 7-day trial with full access instead. ReplyRep has a free plan with 2,000 DMs a month, no card and no trial timer.
Recreate each automation in ReplyRep: a post, a keyword and a message, which takes about four minutes. Switch the Spur automation off on that post first so nobody gets two DMs, then comment on your own post to test it.
Yes. ReplyRep only connects to Instagram, so it can run your Instagram comment and story automations while Spur handles WhatsApp and live chat. Make sure only one tool automates any given Instagram post.
Try it on one post first
The free plan needs no card and has no trial timer.
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